Reduced appointment availability: In an effort to reduce large crowds and our office and give our staff time to disinfect exam rooms between patients, we have significantly reduced the number of patients the doctors will see each day. You will get the same great service as before.
Electronic forms: We are going clipboard free in the office! Filling out forms is no fun, but we have made very easy online forms for you to fill out instead of sitting in the office completing them. No printing or downloading is necessary. By doing this, unnecessary time spent in the office will be minimized.
Texting or calling upon arrival: We ask that you call or text us upon arriving for your appointment. We will instruct you whether to proceed in or wait in your car. Please come alone, if possible. We kindly ask that if you have anyone accompanying you that they wait in the car. Of course minors and caretakers will be allowed to accompany the patient.
Temperature Screening: Anyone entering the office will be required to have their temperatures taken at the front door. Individuals who have a low fever will be asked to reschedule.
Face masks and shields: All staff members and doctors will wear face masks and/or face shields at all times. We ask that all patients wear face masks prior to entering the office. We have masks available for purchase if you do not have one or have one that is not adequately covering your nose and mouth. We are not in the business of selling face masks for a nominal fee and are offering them simply for the safety of everyone.
Breath shields and sneeze guards: You will see breath guards on many of the instruments throughout the office. These additions will reduce the air droplets dispersion during parts of the exam that requires close examination.
Cleaning: We have always been diligent with office cleaning procedures. It simply has become more frequent throughout the day to reduce the spread of COVID19. Exam rooms are thoroughly disinfected between patients.
Cleaning glasses: We will be separating and cleaning each frame with soap and water in the optical after it has been tried on. So you can go ahead and try on that frame that you have been eyeballing.
High Efficiency Air Filters with UV-C light: These air filters will be set up throughout the office and in each exam room throughout the office to improve circulation.
Telemedicine: Whenever possible, you may elect to have a telemedicine visit with the doctor in lieu of a face-to-face visit. Not all exam types are available with telemedicine and certainly is not a replacement for an in person visit but we understand that some of our patients are high-risk for contracting COVID-19 and would benefit from telemedicine. Inquire about this option when you make your appointment.
La Quinta Office: For the month of June, the La Quinta office will be closed and will reopen in July. This is so that all our team members are in one place for training during this transition period.
Contactless payment: We will now securely store your credit card information on file so you will not have to worry about taking out your credit card in the office. This will improve efficiency and your experience in our office.